AI Agents & Automation

Assistants that genuinely help

We build AI assistants, knowledge bots and automations that are tested on your data – with source citations, an eye on data protection and an honest assessment of strengths and limits.

What we build

From knowledge research to automating recurring workflows – matched to the IT you already have.

  • Assistants that answer from your own documents and cite the source (technical term: RAG)
  • Chatbots for the web and phone assistants (voicebots)
  • Microsoft 365 Copilot & your own Copilot assistants (Copilot Studio)
  • Automating recurring workflows (e.g. with Power Automate)
  • AI run locally in-house (on-prem) for especially sensitive data

Responsibly implemented

Safety guardrails, source citations and transparency are part of it: chatbots are labelled as AI (EU AI Act), it stays traceable which data goes where, and sensitive data stays in-house where necessary.

First a trial, then operation

We start with a working first version (MVP) as a proof of value – tested on real user questions, with an honest recommendation on whether productive use is worth it.

Chatbot & Voicebot

Ready to integrate – responsibly and transparently

Chatbots, voicebots and knowledge bots can be added on this basis. They are disabled by default; no data is sent to third parties until you consciously start a function and consent.

Chatbot / knowledge bot

Answers questions from your own content and cites the source – labelled as AI (EU AI Act).

  • Entered messages / questions
  • technical connection data if applicable
  • no processing without conscious start + consent

Voicebot

Phone/voice assistance for recurring matters – with a recording and AI notice.

  • Voice/audio data during the call
  • telephony/connection data if applicable
  • consent and notice before the call

Before activation we clarify data flows, data processing agreements, third-country questions and the EU AI Act labelling obligation (from 2 Aug 2026). Details in the integration concept.

FAQ

Frequently asked questions

What if the AI makes things up?

That is called "hallucinating". We counter it like this: the assistant answers from your own documents and cites the source, plus safety guardrails and a quality test with real questions. We name the limits openly – it cannot be ruled out entirely.

Does our data stay secure?

Data protection is part of the solution from the start. For sensitive data the AI can also run entirely in-house (on-prem); it is documented which data goes where.

Want to try out an AI assistant?

We build a first working version on your data – as a robust proof that it works.