Use Cases

Where AI already creates value today

A selection of concrete use cases from practice – organised by function. With the use-case finder you determine in minutes what fits your starting point.

Documents & knowledge

An assistant that answers from your own manuals, contracts or quotes – with a source citation. Example: "Which contracts have a notice period expiring in Q3?" or a 5-page summary of an 80-page report in seconds.

Communication & service

AI sorts and pre-answers recurring requests. Example: incoming emails sorted automatically by topic and pre-filled with a draft reply, a chatbot for the most common customer questions, or a phone assistant for booking appointments.

Manufacturing & engineering

Faster answers to technical questions and less typing for reports. Example: "Which standard applies to this case – and what has changed?" or turning measurements into a test report automatically.

Administration & office

Routine writing gets done faster. Example: mail merges and templates, minutes from a meeting note, translations – or Microsoft 365 Copilot right inside Word, Outlook and Teams.

Proven effects

What such applications measurably deliver

The figures come from independent, controlled studies – read them as an order of magnitude, not a guarantee for your case. The real gain only emerges when you redesign the workflow around it.

time spent writing

less time on typical writing tasks, with better quality at the same time.

in customer service

more requests resolved per hour – with newcomers gaining significantly more.

in software development

more tasks completed per week; the largest gains for junior staff.

More evidence and methodology in the AI Compass.

FAQ

Frequently asked questions

How do I find the right use case?

Use the use-case finder for initial orientation – or the potential analysis for a well-founded, prioritised map.

What if our data is immature?

We clarify this early: in the use-case lab we check data availability and quality before budget flows into implementation.

Which use case pays off for you?

Try the use-case finder – or let us prioritise your potential.