Service · Wolff Applied AI
Your fixed AI sparring partner — continuous support on a monthly rhythm, with governance and use-case upkeep.
The AI Retainer is the ongoing support after your first projects — your fixed AI sparring partner on a monthly rhythm. We stay on your topic: sparring on current questions, upkeep of your governance and use-case documentation, classification of new tools and regulatory developments (EU AI Act), plus an implementation and advisory allowance. Three tiers (Basic, Standard, Plus) scale with your needs from around 4 to 16 hours per month; every quarter we deliver a review with status, key figures and recommendations. This way AI keeps moving forward for you, without every question becoming a new project.
After strategy, pilot or MVP, many organisations lack continuity: the decisive bottleneck lies in sustained operation and scaling — according to S&P Global (2025), 42 % of companies abandon the majority of their AI initiatives before productive deployment — often at the transition into operations and in staying the course. AI topics keep evolving quickly (new tools, models, regulatory requirements such as the EU AI Act with transparency obligations from 02.08.2026); without ongoing upkeep, governance documentation and use-case registers go stale. Building full in-house AI expertise is expensive and slow for mid-sized companies, but rarely justifies a full-time position. One-off individual assignments also create friction and start-up costs; a fixed framework lowers the hurdle to asking questions early.
6 phases, 2 gates — you decide at every transition.
We clarify the framework, goals and contacts, select the fitting tier (Basic / Standard / Plus) and set fixed dates for the monthly call and the quarterly review. Existing governance and use-case documentation is reviewed and taken over.
We review governance/use-case registers as well as the results from strategy, pilot or MVP and explicitly clarify what is not included in the retainer. This forms the basis for the first months.
Every month a sparring call runs with a short record, plus support within the agreed scope, a curated trend/rules update and (from Standard) work from the implementation allowance. Hours tracking is kept transparent.
We keep the AI inventory, risk/role logic and policy building blocks up to date (from Standard) and keep the use-case pipeline alive by capturing, assessing and preparing new ideas for decisions.
Every three months we deliver a review report with status, client-specific key figures, open points and prioritised recommendations, and discuss it in a review session. Impact is presented as an assessment.
If needed, we adjust the tier or focus (upgrade in case of sustained over-allowance, open handling of underutilisation) and continue the support. Larger undertakings are scoped as separate projects.
A fixed monthly advisory session with a short record: topics discussed, recommendations, agreed to-dos and responsible owners.
Email/message support for brief questions within the agreed scope, with a defined response time per tier.
Curated information on relevant developments, classified for your context — with a focus on the EU AI Act/GDPR.
An updated AI inventory, updated risk/role logic and policy building blocks (from Standard) — technical-organisational orientation, not legal advice.
A living use-case register: use cases captured, assessed and prepared for decisions (from Standard).
A quarterly status report with key figures, progress, risks and prioritised recommendations for the next steps (all tiers).
The base package stands on its own. Optional modules dock on now or later — you decide how far you go.
Moving to a higher tier (Basic → Standard → Plus) increases the monthly hours and service allowance when demand rises permanently. Possible at any time for the following month; the change does not replace a separate project for larger undertakings.
An additional, clearly limited hours package for months with increased demand, without permanently changing the tier right away. Tracked transparently; only the hours actually used are billed.
An in-depth working session per quarter on a focus topic (e.g. new regulation, tool strategy, use-case prioritisation) beyond the regular review. Useful to book later once a bigger topic emerges.
Note: not legal advice. Content with a legal dimension (e.g. EU AI Act, GDPR, ISO/IEC 42001) is professional orientation, not legal counsel.
You receive a clear, individual proposal before any engagement. Under § 19 UStG no VAT is charged; any ancillary costs (e.g. model/hosting/API fees, travel) are not included.
Next step
Let us clarify in a free intro call whether this offer fits your situation — honestly and without sales pressure.
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